Terms and Conditions

These Terms and Conditions govern your use of the RCC Restoration website and services. By accessing our website, contacting us, or using our services, you agree to these terms. If you do not agree, please do not use our services.

Services

RCC Restoration provides restoration and related services for residential and commercial properties. All services are subject to availability and may require an inspection or assessment before work begins.

Use of Website

You agree to use this website for lawful purposes only. You may not use this site in a way that could damage, disable, or interfere with its operation or attempt unauthorized access to any part of the website.

Communication Consent

By submitting your contact information, you consent to being contacted by RCC Restoration via phone call, email, or text message regarding services, scheduling, updates, and account related matters.

Terms of Service for SMS Communications

Information obtained as part of the SMS consent process will not be shared with third parties or affiliates for marketing purposes. If you consent to receive Customer Care and Account Notification SMS messages from RCC Restoration, you will receive Customer Care and Account Notification SMS messages from us. Reply STOP to opt-out; Reply HELP for support; Message & data rates may apply; Messaging frequency may vary. Visit https://www.rccrestore.com/privacy-policy to see our privacy policy.

We will keep you updated regarding your purchase, appointment, shipment, and account notifications, as well as invoice information.

Examples:

“Hi, this is RCC Restoration. Your appointment is on Monday at 8:30 AM. If you need to make any changes, please contact our office at 618-406-5121. Reply STOP to opt out of SMS messaging at any time.”

“Hi, this is RCC Restoration. Please contact our office at 618-406-5121 for assistance with your invoice. Reply STOP to opt out of SMS messaging at any time.”

You may receive up to 50 SMS messages per week related to Customer Care and Account Notifications.

Message and data rates may apply. Please be aware that many carriers charge a fee for each message sent or received. This can vary depending on the carrier’s pricing structure and whether the message is sent domestically or internationally.

Message frequency may vary depending on the type of communication.

You can opt-out at any time by texting “STOP”. You will not receive any further messages.

Reply “START” to begin receiving messages again.

For assistance, text “HELP” or call 618-406-5121 for support.

Please review our Privacy Policy at https://www.rccrestore.com/privacy-policy

Payments and Billing

Payment terms will be discussed prior to service. Invoices are due according to the terms provided at the time of service unless otherwise agreed upon in writing.

Limitation of Liability

RCC Restoration is not responsible for damages beyond the scope of the agreed upon services. We are not liable for indirect, incidental, or consequential damages to the extent permitted by law.

Third Party Links

Our website may include links to third party websites. RCC Restoration is not responsible for the content or practices of those sites.

Changes to These Terms

We may update these Terms and Conditions at any time. Any changes will be posted on this page.

Contact Information

If you have questions about these Terms and Conditions, please contact RCC Restoration directly.